Terms and Conditions

These terms and conditions outline the rules and regulations for the use of Crow River Winery's Website, located at https://www.crowriverwinery.com/. By accessing this website, we assume you accept these terms and conditions. Terms and conditions are subject to change.

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Privacy Policy

If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

 

When you make a purchase, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.

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How we use your information

We use the information we collect in various ways, including to:

• Improve, personalize, and expand our website

• Develop new products, services, features, and functionality

• Communicate with you, either directly or through one of our partners to provide you with updates and other information relating to the website, and for marketing and promotional purposes

• Send you emails

• Find and prevent fraud

 

Shipping Policy

Most orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

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Event tickets will be delivered to you via email following purchase.

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Refund/Return Policy

Order Cancellations

Orders that you submit online are processed immediately and may not be cancelled,

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Returns, Refund and Exchanges

Crow River Winery does not offer returns, refund or exchanges for merchandise, club memberships or event tickets purchased online

 

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